Agartala, February 20: A significant fraud case has been uncovered at HDFC Bank’s Udaipur branch, where employees allegedly cheated customers. Four cases have been filed by affected customers, with the investigation led by the Sub-Divisional Police Officer and overseen by the Additional Superintendent of Police.
According to Gomati District Police Superintendent Namit Pathak, an initial amount of ₹82 lakh has been identified as embezzled. Preliminary investigations suggest that multiple individuals, including two women employees, are involved in the scam. This incident has raised serious concerns about the reliability of private banks in the state, with reports indicating that some employees are using unethical methods to exploit customers, eroding trust in these institutions.
In response to the growing concerns, HDFC Bank has been actively working to educate customers about safe banking practices. The bank has organized fraud awareness sessions and launched initiatives like the “Vigil Aunty” campaign to promote secure banking habits. Additionally, they have issued public advisories on digital arrest fraud and marked International Fraud Awareness Week with a conference on cybercrime prevention.
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